Zero Errors: A Quiet but Mighty Milestone for inCharge
Today marks a small win with a big story behind it: our latest full regression test came back with zero errors. Not a single one. After wrestling with those familiar repeat offenders - the bugs that kept sneaking back in - this result feels like a milestone. Pesky bugs are simply a reality of tech development, but that doesn’t make them any less frustrating or any less satisfying to overcome.
What it took
Behind the scenes, even the leanest of teams pour huge effort into making sure user experience comes first. Smooth, intuitive, failsafe tech doesn’t happen by accident - it’s the result of many hours spent testing, refining, and ironing out the little things that could get in the way of someone having a good experience with the app.
It looked like:
Late-night debugging sessions (cold coffee anyone?)
Team members collaborating to resolve problems that rarely showed up
QA tester with great patience
Moments of celebrating the fix… followed by discovering the fix broke something else
And the steady determination that every small improvement mattered
Why it matters
What makes this milestone even more meaningful is how closely our families, supporters, and our full team stay in conversation during these early stages. Our end users aren’t just people we design for - they’re co-designers, user testers, customer success informers, and genuine allies. They know the technology is built for them. They believe in it. And they want inCharge to succeed just as much as we do.
Because it does matter. For the families, supporters, and individuals who will rely on inCharge, technology that simply works is essential. Reliability builds trust - and trust is at the heart of any tool designed for people’s everyday lives.
So today, we celebrate the quiet victory: the day the system ran flawlessly from end to end. Tomorrow, of course, we’ll get back to co-designing, building, improving, and stretching the product even further. That’s the rhythm of good tech. But today? Today, we let ourselves enjoy the fact that - after weeks of battling persistent bugs - the system has given us a clear, confident bill of health.
Here's to persistence, progress, and the invisible hard work that makes the app feel effortless. And here's to the families who trust us to get it right!
Join us
For families: Our Early Adopter Programme is open - join families already using inCharge across the UK, Ireland, and Australia.
For local authorities: Contact us to book a demo and see how inCharge supports self-directed care in practice.
Get in touch: hello@inchargehq.com