Who is inCharge for
Peace of mind and confidence for everyone who cares.
inCharge gives everyone confidence - the person, families, support staff, and the authorities who support them - to better coordinate their care.
For the person
Existing solutions are built for systems, not people. inCharge is co-designed by people who draw on care and support.
Retelling your story is exhausting, especially when it’s every time support changes. inCharge provides a living record of preferences, needs and life goals.
Care plans sit on the shelf, becoming out of date as life happens. inCharge real-time platform means support is coordinated, clear, and works in real life.
People rely on technology daily but worry about online safety. inCharge is for the person and their small circle of support, meaning communication with their team is safe and secure.
For families
Carer stress and overwhelm is constant in life with care. inCharge is a structured practical daily tool for coordinating care, bringing peace of mind and confidence to carers.
Verbal updates, lost notes and multiple chat groups make communication chaotic. inCharge replaces them with a digital space for focussed and secure communication.
Admin drains time and energy. inCharge reduces complexity with clear, shared information in one central place.
When support teams change, continuity breaks down. inCharge provides real-time visibility, so nothing is lost between handovers.
"It allows me to spot if there might be something up with Georgia's health. We can join the dots early and nip it in the bud."
For support staff
Early signs or emerging patterns can be missed, risking hospitalisation. inCharge enables early detection before things escalate.
Guessing what happened yesterday disrupts continuity. inCharge real-time information better prepares staff ahead of their shift.
Lost messages and dropped information create uncertainty. inCharge supports staff to deliver personalised care in practice.
Support staff want to deliver great care but lack proper tools. inCharge captures what matters - replacing everyday tools not designed for small support teams.
For authorities
Care plan reviews are time-intensive and manual. inCharge helps social workers to prepare more efficiently, saving time and money.
Legacy reporting is inefficient and fails to capture the reality of people’s lives. inCharge captures real-time quality-of-life wellbeing outcomes that legacy systems miss.
Authorities struggle to meet Direct Payment targets and legal obligations. inCharge simplifies care coordination, giving families confidence in managing a Direct Payment.
Admin slows authority teams, diverting them from their core purpose: enabling good lives. inCharge facilitates more efficient workflows by giving people and families the right tools designed for self-directed care.

