inCharge for service providers

Person-centred support in practice - recorded and shared in real time.

inCharge gives your staff one shared record of what happened and how each person is doing, so the whole team, and families too, stay informed in real time. It’s built on the same secure platform families already use across Ireland and the UK.

For your organisation

  • Handover is busy, but details are important. With the Daily Diary, staff record the day in as much or as little detail as they need, and families catch up when they’re ready.

  • Consistency comes from shared knowledge. Each person’s profile is available to authorised staff, so everyone has the important information to hand.

  • Safeguarding and governance run through everything you do. Roles and permissions, audit trails and notifications make that easier to evidence, with transparency and accountability built in.

  • A clear picture matters. inCharge keeps a daily record of mood, important information and achievements, so your team can spot changes and see progress, and everyone stays informed.

  • Your team want to do their job well. With everything in one place, they start every day with the confidence and clarity to do their jobs well.

For families

  • Handover isn’t always the time to take everything in. Updates are there when families have the time and space to catch up properly.

  • Not everyone can be there at handover. Updates are shared in real time with authorised family members, wherever they are.

  • Families want to share in the day. They can see and celebrate the person’s experiences and achievements as they happen.

  • Families want to know their information is safe. Roles and permissions mean only the right people can see each person’s information.

“Parents will be able to see and celebrate their child’s experiences, achievements, and memories as they happen, helping us build even stronger relationships with the families we support.”
Disability & Inclusion Coordinator, Spraoi agus Spórt

Shaped where support happens

The inCharge provider platform was co-designed inside a working service, alongside staff and families, so it reflects how support really happens day to day. It’s built on the same secure platform families already use, with features designed for providers:

  • A team dashboard showing events, who’s attending and the support assigned

  • Roles and permissions for staff, families and schools

  • Audit trails for safeguarding and governance

  • Notifications when a profile or Daily Diary entry is updated

Bring everyone together around the person you support.

Tell us a little about your organisation and we’ll be in touch to talk through how inCharge could work for your team, the people you support and their families. You can also request pricing.